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Copyright Notice

2.1 This website is copyright of Activ Training Ltd. Its content is copyright of Activ Training Ltd and of contributors who have exclusively licensed such copyright to Activ Training Ltd. © Activ Training Ltd and contributors 2011. All Rights Reserved.

2.2 All intellectual property in the design and layout of this website and the material and information published on its pages is vested in Activ Training Ltd or licensors. You may not copy any part of this site or otherwise do anything in relation to any part of the site other than the following:

(a) You may print or download to a local hard disk pages from this website for your personal and non commercial use only

(b) In material issued to third parties you may only quote from this site provided that such quote is not used in a misleading context and that you give due credit to the author and to Activ Training Ltd.

2.3 You may not otherwise use or reproduce any of this website or material in any manner other than those listed above without the prior written permission of Activ Training Ltd.

2.4 ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. IT Infrastructure Library® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries.

Legal and privacy notices

Follow the links for more information on the Terms and Conditions of use of the Activ Training Ltd website (hereafter referred to as the "Terms and Conditions").


It should be noted when reading these Terms and Conditions that:

  1. those who access the website from locations outside of the United Kingdom are responsible for compliance with local laws if and to the extent that local laws are applicable;
  2. failure or delay by Activ Training Ltd to enforce compliance with the Terms and Conditions does not constitute a waiver of the Terms and Conditions;
  3. none of the Terms and Conditions shall be enforceable under Contracts (Rights of Third Parties) Act 1999 by any third party;
  4. any provisions of the Terms and Conditions found to be unlawful, void or unenforceable shall be deemed to be severable from the other provisions of the Terms and Conditions.